Always Blame the Web Guy

Rant: I received a BUNCH of email over night. I was a little confused because there wasn’t any content in the BODY of any of them.  This person was pretty irritated too – hinted by the PARAGRAPHS of text put in the SUBJECT line of each msg.

YES – Their email was getting bounced back to the senders trying get hold of this person and I was getting blamed.  No, my hosting service isn’t “broken”.

I checked their account and they have a GIG of mail sitting on the server.  My fault???  NO.  People, if you don’t know how to work an email client or even type in the correct fields DO NOT scream at me for your problems.

Like a REAL mailbox, EMPTY it once in a while or it fills up.  Yes, I’ll host you but you don’t pay me to take your heat.  If you need training, get a Dummies book.  Ok- I said it was a rant.

4 Responses to “Always Blame the Web Guy”

  1. Scott Hack April 22, 2009 at 3:32 pm #

    WHAT!?! What is this crap about… I thought for sure you were a cyber baby sitting service! You mean you don’t hold hands, tie shoes, and teach people how to share their toys?

  2. Thomas King April 22, 2009 at 6:22 pm #

    I love it! I feel the same too! Sometimes you have to fire your customers! If I can eliminate 90% of the phone calls that reach my desk, I would be able to focus on actually getting work done. But hey, if they want to pay me an hourly rate to login to their system remotely and show them how to do it, I will do that too!

  3. surfdenver April 23, 2009 at 1:52 am #

    Sounds like someone needs an interweb lesson. Remember, there are no stupid questions just stupid, stupid, people. :shock:

  4. BlissfulWriter June 26, 2011 at 9:29 pm #

    This reminds me to not get into the web hosting business. I just build websites and tell my clients to sign up with a webhost that has 24×7 phone support. Call them instead of me.

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