FAQ's About iKnox iPhone Template

Below are answers to many commonly asked questions.

What payment methods do you accept? Can I use Paypal?

Our purchase process uses PayPal. Yes, you may use other credit cards as well if you do not have a PayPal account though. Just choose the option to use a credit card during the purchase process on the PayPal page.

How do I install iKnox?

It’s easy. Just use your favorite FTP transfer method to add the iKnox theme and plugin to the WordPress wp-content directories on your WordPress powered website. Activate the Theme and iKnox plugin and you’re ready to go. Choose a style and write some pages. You will rapidly be building your mobile project.

How do I create menus?

It’s easy. We have a video tutorial showing you how to build your menu systems, content pages and more. iKnox is a “page” driven theme where using pages and child-pages dynamically create your navigation system. Users will be presented fluid, horizontal scrolling expected on mobile devices and iPhones all without any special coding on your behalf. The apple standards for presentation are build directly into the iKnox framework.

What's different between Standard and Developer Packages?

iKnox is copyrighted and is not licensed under the GNU general public license. You are not allowed to redistribute the theme in any way. Standard package allows for single site usage and Developer package allows for multi-site usage.

Will I be able to upgrade as iKnox evolves?

Yes.  As newer versions of iKnox are developed and offered, you will be able to upgrade.

Can I use the themes on multiple sites?

It depends. You may use our theme on an unlimited number of domains if you had purchased the Developer Package. Standard Package purchasers may use the iKnox theme only as many times as it had been purchased.

Can I change the banner?

Yes. You have the ability in iKnox to upload your own custom banner to have displayed on your projects.

Can I change the colors?

Yes, iKnox offers youth ability to modify the background colors, including the toolbars and buttons to a custom color. Even the gloss and gradient for the elements are matched to you color preference. You also have the ability to change the body color styles from many preset color schemes. These options together with you banner make iKnox customized to your taste in literally infinite ways.

Can I make my own personal style?

Yes. Even if you are experienced with WordPress and have the knowledge to customize themes yourself, you have the ability to change the styles from within your dashboard. But if further customization is desired, feel free to dig in and make your own changes in the manner you are accustomed.

Do our themes work on the free WordPress.COM hosted websites?

iKnox only works on self-hosted WordPress installations, the content management system which you can download from WordPress.ORG or installed on your website via a control panel (in most cases). If you have a WordPress.COM hosted website, iKnox will not work for your website.

Does iKnox work with the latest version of WordPress?

Yes, iKnox is up-to-date and works with the latest version of WordPress. The iKnox iPhone template system is developed and tuned for WordPress 3.0 or higher, any version prior to that may have problems with some theme functionality and upgrading to the most current (and secure) version of WordPress is recommended (and free).

What browsers work with iKnox ?

iKnox is MADE for mobile presentations. All iPhones and most modern smart phones running Android will render as expected. With Desktop use, Safari and Chrome offer a similar experience. Firefox is “almost” as good while Explorer (as always) does not offer a great rendering. Remember, iKnox is MADE for mobile use first and formats and the elements used in it’s design are dedicated to the mobile user experience.

Redistribution

You may not redistribute iKnox in any way. Knoxing.com does plan to offer affiliate sales capabilities in the future and it will be announced via our blog at that time. Regardless, no one is allowed to sell iKnox, or any component within, modified or not outside of knoxing.com.

Ownership

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Knoxing. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

Refund Policy

Since Knoxing offers non-tangible irrevocable, digital goods we do not issue refunds after the purchase, which you are responsible for understanding upon purchasing from our site.

Support

Knoxing offers templates ‘as is’, with no implied meaning that they will function exactly as you wish or with all 3rd party components and plugins. Further, we offer no support via email or otherwise for installation, customization or administration of WordPress itself. However, we will make an effort to offer support through out blog at knoxing.com.

Price Changes

Knoxing reserves the right at any time and from time to time to modify products and product pricing, temporarily or permanently, with or without notice.